Pinx Catering ("Pinx", "we", "us") provides catering and event services in the San Francisco Bay Area. This policy explains what personal information we collect through pinxcatering.com, why we collect it, who we share it with, and the choices and rights you have — including the rights California residents have under the California Consumer Privacy Act as amended by the California Privacy Rights Act ("CCPA/CPRA").
If you have a question about anything here, contact us at [hey@pinxcatering.com](mailto:hey@pinxcatering.com) or 855-984-7469.
The short version
We collect the information you type into a form on this site so we can respond to you. We do not sell it, we do not share it for advertising, and we run no analytics, advertising or tracking scripts on this website. There is no third party building a profile of you here.
Information we collect
Information you give us. Every piece of personal information we hold about a website visitor is information that visitor entered into a form. Depending on which form you use, that can include:
- Your name, email address and phone number.
- Details about your event: event type, guest count, date or date flexibility, venue, the services you are interested in, and any dietary requirements or allergies you tell us about.
- Your preferred method of contact.
- For a job application: the role you are applying for and any message you include.
- For a raffle entry: the event types you selected and your acknowledgement of the entry terms.
Dietary and allergy information. If you tell us about an allergy, an intolerance, or a dietary requirement, that information may reveal something about your health or your religious practice. We ask for it only so we can feed your guests safely and well, we use it for no other purpose, and we do not use or disclose it to infer characteristics about you.
Resumes. The application form on our Careers page does not accept file uploads. If you send a resume, you send it to us by email, and it reaches our mailbox rather than this website.
Information collected automatically. When you submit a form we record the page you submitted it from, your browser's user-agent string, and how long you spent on the form. We also store a salted, irreversible hash of your IP address — never the address itself — solely to rate-limit automated submissions. We do not log page views, and there is no analytics or advertising script on this site.
Local storage, not cookies. To avoid showing you the same popup twice, we store a small marker in your browser's own local and session storage (`pinx_popup_shown`, `pinx_popup_dismissed_until`, `pinx_converted`). These stay on your device, are readable only by this site, and are cleared when you clear your browser data. The only cookie this site sets is the login session cookie for our own staff portal, which is never issued to a visitor.
How we use your information
We use the information above to:
- Respond to your inquiry, prepare a proposal, and plan and deliver your event.
- Send you the menus or materials you asked for.
- Send you our newsletter, if you asked for it. Every newsletter has an unsubscribe link, and you can also ask us to remove you at any time.
- Consider your job application.
- Administer a raffle or promotion you entered.
- Keep the site working and defend it against spam and abuse.
- Keep the records we are required to keep, and resolve disputes.
We do not use your information to make automated decisions about you, and we do not use it for profiling.
Who we share it with
We share personal information only with the service providers who make the site and our operations work, and only so they can perform that work for us:
- Our website host and our database host, which store form submissions.
- Our email provider, which delivers the notification of your inquiry to our team.
- Professional advisers, and authorities where the law requires it.
We also disclose information if we are legally compelled to, or to protect the rights or safety of Pinx, our clients or the public.
We do not sell your personal information, and we do not share it for cross-context behavioural advertising — in the specific senses the CPRA gives those terms, or in the ordinary sense. We have not done so in the preceding twelve months.
How long we keep it
We keep event inquiries for as long as we may reasonably do business with you, and then for as long as we need them for tax, accounting and dispute-resolution purposes. Newsletter subscriptions are kept until you unsubscribe. Job applications are kept for up to two years unless you ask us to delete yours sooner. You can ask us to delete your information earlier — see below.
Security
Form submissions are transmitted over HTTPS, the site is served with HSTS, and access to submissions is restricted to authorised Pinx staff through a password-protected portal. No system is perfectly secure, and we cannot guarantee absolute security, but we do not store payment card details on this website at all.
Your California privacy rights
If you are a California resident, you have the right to:
- Know what personal information we have collected about you, the categories of sources, the purposes, and the categories of third parties we disclosed it to.
- Access a copy of the specific pieces of personal information we hold about you.
- Correct inaccurate personal information we hold about you.
- Delete the personal information we hold about you, subject to the exceptions the law allows.
- Opt out of the sale or sharing of your personal information. We do neither, so there is nothing to opt out of and no "Do Not Sell or Share My Personal Information" link is required.
- Limit the use of sensitive personal information. We use the dietary and allergy information you give us only to deliver your event, which is a use the law permits without a limitation right — but you can ask us to delete it and we will.
- Not be discriminated against for exercising any of these rights. We will not refuse you service, charge you a different price, or give you a lower quality of service because you made a request.
How to make a request. Email [hey@pinxcatering.com](mailto:hey@pinxcatering.com) with the subject line "Privacy Request", or call 855-984-7469. We will confirm receipt within 10 business days and respond within 45 calendar days, and we will tell you if we need a further 45 days. We will ask you for enough information to verify that the request is really yours — usually confirmation from the email address or phone number we already hold — and we will not use what you send us for verification for anything else.
Authorised agents. You may use an authorised agent to make a request. We will ask the agent for written permission signed by you, and we may still ask you to verify your own identity directly.
Global Privacy Control. We honor opt-out preference signals such as the Global Privacy Control. Because we neither sell nor share personal information, such a signal requires no change in our behaviour.
Children
This site is not directed at children, and we do not knowingly collect personal information from anyone under 16. If you believe a child has given us personal information, contact us and we will delete it.
Links to other sites
Our pages sometimes link to venues, clients, or our own social profiles. Once you follow a link you are on someone else's site under their privacy policy, not ours.
Changes to this policy
If we change this policy we will update the "Last updated" date at the top of this page, and if the change is significant we will say so on the page. Please check back before sending us information if it has been a while.
Contact us
Pinx Catering 1933 Davis St. Suite #258, San Leandro, CA 94577 [hey@pinxcatering.com](mailto:hey@pinxcatering.com) · 855-984-7469
